Scott designs game-changing steps to grow businesses, build high-performing teams and create unforgettable customer experiences. For ten years Scott was a multi-unit, award-winning Franchise Owner with Edible Arrangements. His operation won international recognition: “Best Customer Service” and “Manager of the Year,” out of more than 1000 locations worldwide. Today he’s a sought-after international speaker and business Influencer, with clients that include McDonalds, Great Clips, Nike, Allstate, the U.S. Air Force and many other organizations in all 50 U.S. states and throughout the world.
Scott Greenberg helps business leaders and teams elevate performance, serve customers and grow their organizations. In order to achieve this, Scott discusses both skill set and mindset while challenging conventional thinking. He has over two decades of speaking experience to draw on, and as a result, his presentations are high energy and engaging.
Meet Scott Greenberg
How Top Performers Think, Thrive & Move Others To Greatness
KEYNOTE FOCUS: Business Growth, Leadership, Mindset, Motivation, Peak Performance
Why do some people get better results than others? Some blame circumstances like the economy, competition or innate talent – factors we don’t control. Others believe it’s strategy and sweat. But plenty of people are working hard under favorable conditions with little to show for it.
The real differentiator is something less tangible, but most critical. It’s the one characteristic that great leaders, top salespeople and champion athletes all have in common. It’s what gives them their edge. That factor is their mindset.
Nothing influences our external results more than the way we manage our internal thoughts. Mental discipline helps us see opportunities and influence others. It allows us to cultivate better relationships and solve problems. When we think better, we work better. And that’s when we get results.
This program will help you replicate the mental strategies NEXT-LEVEL leaders use to get ahead. You’ll learn to overcome the most common mental blockers and refocus on the work that matters most. Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.
Build more confidence & resilience
Overcome mental blockers and reduce stress
Navigate more effectively through change and adversity
Make smarter business decisions with more strategy and less emotion
Elevate the individual and group performance of your team
Building The Team That Will Build Your Business
KEYNOTE FOCUS: Leadership, Employee Retention, Team Building, Corporate Culture
Do you want to create an environment of continuous personal, professional and organizational growth? It’s time to tap into NEXT-LEVEL management strategies top leaders use to expand their business from the inside out! Scott’s counterintuitive approach to building high-performing teams isn’t about how to assemble a functional staff, but how to build a superstar CULTURE. In Scott’s high-energy presentation, you’ll learn how to inspire employees to run your business so you can focus on GROWING your business.
Discover Scott’s powerful approach to:
Create high-performing teams that collaborate, WOW customers, and improve company culture
Become a talent magnet without increasing labor costs
Retain employees who solve problems instead of creating them
Spend less time recruiting and more time growing your franchise
Enjoy the PEACE OF MIND knowing your business is in good hands
Transform Typical Transactions Into Unforgettable Experiences
KEYNOTE FOCUS: Customer Service, Customer Loyalty, Sales, Competition, Mindset
Do you want more transactions and bigger tickets? Do you want to outperform your competition without having to out-advertise them? Are you ready to turn your customers into raving fans? When you focus less on what customers spend and more on how customers feel, EVERY transaction will become a marketing opportunity; make them feel great and they’ll do your marketing for you. If you’re ready to learn how TOP business owners stay in the winner’s circle, this presentation is for you. Scott gives you powerful tools to create a service culture that grows loyalty and word of mouth and translates success into bigger ticket sales. He’ll show you how to replace robotic customer service practices with NEXT-LEVEL experiences that ensure customers remember you, talk about you and can’t wait to come back.
Discover Scott’s field-tested and award-winning approach that will help you:
Deliver a customer service experience that distinguishes you from the competition
Make EVERY transaction a marketing opportunity that brings customers back
Optimize your digital footprint by improving your online ratings and reviews
Increase ticket average, customer frequency, and word-of-mouth advertising
Apply the “Above/Below Effect” so you can not only build your brand but improve your reputation
The Coaching Cure
What Every Manager Needs To Know To Retain Employees, Coach Them To Greatness And Keep Them Engaged
WORKSHOP FOCUS: Team Building, Leadership, Cultural Transformation, Employee Engagement
Do you want to spend more time growing your business and less time putting out fires? Do you want to build employee skills without losing their enthusiasm? Are you ready to go from “My employees don’t care” to “I couldn’t do it without them”? Discover Scott’s proven, field-tested management methodology that has leaders raving! Rooted in real-world experience, this simple, hard-skills coaching system will show you how to quickly diagnose an employee’s needs for given situation and prescribe the best corresponding coaching method to boost their performance. Regardless of your title or responsibility, if you manage other people, The Coaching Cure will make your life a whole lot easier and their work a whole lot better.
A fantastic follow-up workshop to any of Scott’s keynotes…
Get ready to see immediate, powerful results that will:
Empower your managers with simple, proven steps to engage and INSPIRE their employees
Create a common language among management for evaluating employee performance
Ensure top employees stay great, feel challenged and elevate others
Re-engage employees who may be bored, burnt out or slipping
Transform your employees into leaders who will help you grow your business